Terms of Service
Please review these Terms of Service (our “terms and conditions”) carefully. They govern your access to and use of the Roots to Rights website, tools and services (collectively, the “Services”). By using the Services, creating an account, starting an eligibility assessment, or making a payment, you confirm that you have read, understood, and agree to these Terms.
Scope of Services
Description
Roots to Rights provides informational resources, eligibility assessments, guidance, and digital tools to help users explore pathways related to citizenship, documentation, and similar processes. Certain services may be delivered by, or in collaboration with, trusted third parties.
No Legal Representation
Unless explicitly agreed in writing, Roots to Rights does not act as your lawyer or legal representative, and no attorney–client relationship is formed through use of the Services.
Service Availability
We may change, suspend, or discontinue any part of the Services at any time. Certain features may be available only in specific regions or languages.
User Responsibility
You are responsible for ensuring that use of the Services is appropriate for your circumstances and complies with applicable laws and regulations.
Updates
We may update these Terms and our Services periodically. We encourage you to review the Terms regularly.
Age Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services or make a purchase.
Eligibility Assessments
Inputs & Accuracy
Assessment results depend on the information you provide. You are responsible for ensuring all information is complete and accurate.
Limitations
Assessments provide a general indication of eligibility. They are not comprehensive legal evaluations and may omit factors relevant to your case.
Changes & Reviews
If your circumstances change, results may differ. You may need to re-run assessments or consult a professional.
Payments & Refunds
Pricing
Pricing for paid features, consultations, or packages is displayed within the Services. Taxes and fees may apply.
Payment Methods
We may accept credit cards and other methods offered at checkout. By submitting payment details, you authorize us (and our payment processors) to charge the amounts due.
Refunds
Unless otherwise stated for a specific offering, fees are non‑refundable once Services have been accessed or delivered. Where permitted, we may issue pro‑rated or goodwill refunds at our discretion.
Promotions
Discounts or trial offers are time‑limited and subject to additional terms shared with the promotion.
Cancellation Policy
Consultations / Booked Sessions
Cancellations or rescheduling must be requested within the time window specified during booking. Late cancellations or no‑shows may be charged in full.
Digital Products / Services
Once accessed, downloaded, or delivered, digital services are generally non‑cancellable and non‑refundable unless required by law or stated otherwise.
Accounts & Responsibilities
Account Security
If you create an account, keep your credentials confidential and notify us immediately of any unauthorized use.
Accurate Information
Provide accurate, current, and complete information. You are responsible for all activity under your account.
Acceptable Use
Lawful Use
Do not misuse the Services, interfere with their operation, or attempt to access them using any method other than the interfaces we provide.
Prohibited Conduct
No harassment, infringement, reverse engineering, scraping, automated data extraction (except as permitted), or activities that violate laws or rights of others.
Intellectual Property
Ownership
We (or our licensors) own all rights in the Services, including content, software, and branding. These are protected by intellectual property laws.
License
We grant you a limited, non‑exclusive, non‑transferable license to use the Services for personal or internal business purposes, subject to these Terms.
Feedback
If you provide feedback or suggestions, you grant us a royalty‑free, transferable, sublicensable license to use them without restriction.
Privacy & Data
Privacy Policy
Our Privacy Policy explains how we collect, use, and protect personal data. By using the Services, you consent to our data practices.
Data Accuracy
You are responsible for the accuracy of your data and for securing your devices and accounts.
Communications
Electronic Communications
You agree to receive communications electronically (e.g., emails, in‑app messages). We may send transactional messages related to your use of the Services.
Marketing
You can opt‑out of non‑essential marketing communications at any time using the unsubscribe links provided.
Third-Party Services
Integrations
The Services may link to or integrate with third‑party sites, tools, or services. We are not responsible for third‑party content or practices.
Payments
Payments may be processed by third parties subject to their terms and privacy policies.
Limitation of Liability
As‑Is Service
The Services are provided on an “as‑is” and “as‑available” basis without warranties of any kind, to the fullest extent permitted by law.
Losses
To the maximum extent permitted by law, Roots to Rights and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues.
Cap
Our total liability for any claim arising from the Services will not exceed the amount you paid to us for the Service giving rise to the claim in the 6 months preceding the incident.
Indemnification
Your Obligations
You agree to indemnify and hold harmless Roots to Rights, its affiliates, and personnel from any claims, damages, losses, or expenses arising out of your use of the Services, your content, or your violation of these Terms or applicable law.
Changes to Terms
Updates
We may update these Terms from time to time. If changes are material, we will provide notice as required by law. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
Governing Law
Jurisdiction
These Terms are governed by the laws of the State of Israel, without regard to conflict of laws principles. Courts located in Tel Aviv–Yafo shall have exclusive jurisdiction, unless otherwise required by mandatory law.
Contact Information
General Inquiries
For questions about these Terms or the Services, contact our support team.
If you seek more information, please do not hesitate to contact us: info@roots2rights.com